Privacy Policy

1. Introduction

Pranee Legal ("we", "us", "our") is committed to handling personal data with care, discretion, and in accordance with applicable law. This Privacy Policy explains what data we collect, why we collect it, how it is used and protected, and what rights you have in relation to it.

This policy applies to all personal data we collect through our website at praneeal.site, through our contact form, by telephone, and in the course of providing legal services from our office at 52 Naresdamri Road, Hua Hin, Prachuap Khiri Khan 77110, Thailand.

If you have questions about this policy or how your data is handled, please contact us at [email protected].

2. Personal Data We Collect

We collect personal data in the following circumstances:

• Contact form submissions: name, email address, telephone number, and any information you include in your message.
• Telephone enquiries: name and contact details you provide when calling our office.
• Client engagements: personal information required to provide legal services, including identity documents, relationship history, and case-related documentation.
• Website analytics: anonymised browsing data collected through cookies (see Section 5).

Legal basis for processing:

• Consent — for enquiry form submissions and marketing communications.
• Contract performance — for data processed in the course of a legal engagement.
• Legitimate interests — for general website analytics and operational communications.
• Legal obligation — where required by Thai law or court order.

Retention periods: Contact enquiry data is retained for up to 12 months. Client matter data is retained for 7 years following the conclusion of the engagement, as required under Thai legal practice standards. Analytics data is retained for up to 26 months.

3. How We Use Your Data

Personal data is used for the following purposes:

• Responding to enquiries submitted via our contact form or by telephone.
• Providing legal services under an engagement letter agreed with you.
• Communicating about the progress of your matter.
• Coordinating with third parties necessary to your matter (translators, notaries, consular offices) — only with your knowledge and, where required, your consent.
• Improving our website and service delivery using anonymised analytics data.
• Complying with legal obligations under Thai law.

We do not sell personal data. We do not share it with third parties for their own marketing purposes. Any disclosure to third parties is limited to what is necessary for your matter and is discussed with you in advance.

4. Data Protection Measures

• Physical client files are stored in locked cabinets accessible only to authorised staff.
• Digital data is held on password-protected systems with access restricted to those directly involved in the relevant matter.
• Email communications containing sensitive information are sent via encrypted channels where possible.
• Our website uses HTTPS to protect data transmitted through our contact form.
• In the event of a data breach that may affect your rights, we will notify you promptly and take appropriate remedial steps.

5. Cookies

Our website uses cookies to understand how visitors interact with it and to maintain basic functionality. The types of cookies used are:

• Essential cookies: Required for the website to function. Cannot be disabled.
• Analytics cookies: Collect anonymised data on page visits and navigation patterns. Can be declined.
• Preference cookies: Remember your cookie consent choices. Can be managed.

You can manage your cookie preferences at any time via our Cookie Policy page.

6. Your Rights Under Thailand's PDPA

Under the Personal Data Protection Act B.E. 2562 (2019), you have the following rights in relation to your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data in certain circumstances, subject to our legal retention obligations.
• Right to restriction: You may ask us to limit the processing of your data in certain situations.
• Right to data portability: You may request your data in a structured, commonly used format.
• Right to object: You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Personal Data Protection Committee (PDPC) of Thailand.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor's data has been submitted to us, please contact us immediately at [email protected].

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website following any change constitutes your acceptance of the updated policy.

10. Contact for Data Enquiries

For any questions about this policy or to exercise your data rights, please contact: